Suprhost ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number, and property address when you request an evaluation, sign up for co-hosting, or contact us.
- Account and usage data: Information you provide when creating an account, and data about how you use our website and platform.
- Property and listing information: Details about your property, listing content, and performance data when you use our management or co-hosting services.
- Technical data: IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use your information to:
- Provide and improve our services (evaluations, co-hosting, management).
- Communicate with you about your property, bookings, and our services.
- Send relevant updates, offers, and marketing (where you have consented).
- Comply with legal obligations and protect our rights.
- Analyze usage to improve our website and user experience.
3. Sharing of Information
We may share your information with service providers who assist us (e.g., hosting, analytics, communication tools), with booking platforms (e.g., Airbnb) as necessary to deliver our services, and when required by law. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data subject to applicable law.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings.
8. Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
For privacy-related questions or to exercise your rights, please contact us via our contact section or the contact details provided on our website at suprhost.in.